Returns & Exchanges Policy

At Builders Depot, we stand behind the quality of our building materials and home improvement supplies. If you are not completely satisfied with your purchase, you can return most new, unopened items within 30 days of delivery for a full refund.

Return Process

• 1.
  Initiate Your Return

  Log in to your account and select the order containing the items you wish to return to generate a Return Merchandise Authorization (RMA) number.

• 2.
  Pack Your Items

  Securely pack the unused items in their original packaging, ensuring all hardware, manuals, and protective materials are included to prevent damage during transit.

• 3.
  Ship to Depot

  Affix the provided shipping label to your package and drop it off at any authorized carrier location or schedule a pickup for oversized freight items.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.